Gaming means fun — not stress. km8 has always believed that play is at its best when it's on your own terms and within your own limits. Learn about our responsible gaming tools and guidelines.
Online gaming is a popular form of entertainment for many people. But like any form of entertainment, knowing your limits matters. km8 is more than just a gaming platform — we care just as much about the wellbeing of our users.
Online gaming is a growing trend in Bangladesh. Many people enjoy it responsibly, but for some it can become a problem — especially when playing shifts from entertainment to chasing wins or recovering losses. That line is exactly where fun ends and trouble begins.
Km8 treats responsible gaming not as an optional feature, but as a core part of the platform. We have tools for every user — whether you want to set your own limits or feel that gaming is starting to take up too much space in your life.
Most importantly — asking for help is not a weakness. It takes real courage. km8 is always here for you.
Source: km8 Internal User Survey 2026
Follow these five rules to keep gaming enjoyable at all times
Gaming is not a way to earn money. It's entertainment — treat it that way.
Only play with money you can afford to lose.
Take regular breaks. Put family and work first.
Never chase your losses with bigger bets.
Reaching out for help is the bravest thing you can do.
These tools are accessible directly from your Account Settings to help keep your gaming experience safe
Set your own daily, weekly, or monthly maximum deposit limit. Once a limit is set, you will not be able to deposit beyond that amount.
If you lose more than a set amount within a given time, the game automatically stops. This tool protects you from falling into deeper financial loss.
Decide in advance how long you'll play. After the set time, the platform will send a reminder or automatically log you out.
At regular intervals, a pop-up notice will appear reminding you how long you've been playing and how much you've spent.
Deactivate your account for a set period (1 week to 5 years) or permanently. During this time, creating a new account will also be blocked.
Take a temporary break from 24 hours up to 30 days. Gaming will be disabled during this time, but your account will remain active.
To learn more about these tools or to change your settings, contact km8 customer support via live chat. Our team is available 24 hours a day.
If any of the following apply to you or someone you know, it's time to seek help.
Placing increasingly larger bets to try to recover losses.
You're spending more time and money than you originally planned.
Gaming is causing you to lose focus on family or work.
Not gaming leads to mood swings, anxiety, or difficulty sleeping.
Borrowing money for gaming or playing in secret from your family.
Unable to stop or cut back on gaming even when you want to.
Ask yourself these questions
If more than two of your answers are "Yes", please speak with our support team. No judgment — just help.
Set your gaming limits in just a few simple steps
Log in to your km8 account and click the profile icon in the top right corner.
Open the "Account Settings" or "Responsible Gaming" menu.
Deposit limit, loss limit, session limit, or self-exclusion — choose what works for you.
Enter your preferred limit and select a time period (daily/weekly/monthly).
Save. Limit decreases take effect immediately. Increases are subject to a 24–72 hour cooling-off period.
For any concerns, contact us via live chat or email — we're always here for you.
Important: Once Self-Exclusion is activated, it cannot be reversed before the set period ends. Please think carefully before making this decision.
Km8's services are for users aged 18 and above only. We are committed to keeping minors away from gaming.
If parents are concerned that their child is spending too much time on online gaming, the following steps can be taken:
Age verification is mandatory at the time of registration.
Age is verified during the KYC process using a national ID or passport.
Accounts found to belong to minors are closed immediately.
All advertisements clearly display an 18+ warning.
No marketing is directed at minors.
Most Frequently Asked Questions
We believe every user deserves a healthy and enjoyable gaming experience. This isn't just about compliance — it's our ethical responsibility.
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Join km8 and enjoy a world-class gaming experience — on your own terms, at your own pace.
18+ | Play for Fun | Play Responsibly